Ticket Details

red light therapy pad

Ticket ID:
1270165a5640c589bf
Priority:
Uncategorized
Topic:
Order
Status:
Closed
First Name:
candice
Last Name:
helseth
Due:
I am trying to place my new product into the product registration and warranty section but when I attach the receipt it refuses to accept it. That is likely because this is a product you replaced that I received Jan. 13. There was no receipt with it I assume because it is a replacement pad for the fault pad I originally received. So I put in the October receipt for the original pad. How do I proceed to get the new on registered? And do you have instructions as well as a mailer for returning the faulty pad?
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